Terms

Content
  1. General provisions
  2. Definitions of terms
  3. Information about the contract and business conditions
  4. Order
  5. Price of goods
  6. Payment terms
  7. Terms of delivery
  8. Consumer right to withdraw from the contract
  9. Rule of court and jurisdiction
  10. Disputes and responsibility
  11. Privacy policy
  12. Responsibility
  13. Copyright

  1. General provisions

    These business conditions apply to purchase in the internet shop www.avchannel.eu, and they more closely define and specify rights and obligations of the seller (provider of this internet shop) and the buyer. All contractual relations are concluded in accordance with the legal order of the Czech Republic. If the contracting party is the consumer, the relations which are not defined by the business conditions are governed by the Civil Code (No. 40/1964 Coll.) and by the Consumer Protection Law (No. 634/1992 Coll.), as amended. If the contracting party is the company or the entrepreneur, the relations which are not defined by the business conditions are governed by the Commercial Code, No. 513/1991 Coll., as amended.
    The provider is Inteli Ltd., (Company Identification Number: 26103401, Tax Identification Number: CZ26103401), based in Světlogorská 2769, 390 05 Tábor, Czech Republic, entered in the commercial register kept at the Regional Court in České Budějovice section C, insert 14135..

  2. Definitions of terms

    Purchase contract

    The order of the buyer is a draft of a purchase contract. The purchase contract itself is concluded at the time of delivery of a binding confirmation of the draft of the purchase contract by the seller (confirmation of the order by e-mail by the seller). At that moment reciprocal rights and obligations arise between the buyer and the seller. The buyer is bound by these business conditions and expresses his/her consent with them.

    Consumer contract

    Consumer contract is a purchase contract, contract for work, or another contract, where contracting parties are the buyer on one side, and the seller on the other.

    Seller (supplier)

    The supplier is a person who at the conclusion and implementation of the contract acts within his/her commercial or other business activity. It is a company that directly or through other companies supplies goods or provides services to the buyer.

    Buyer (consumer)

    Consumer is a person who at the conclusion and implementation of the contract does not act within his/her commercial or other business activity, or a person who buys goods and services for a purpose other than to do business with these goods or services.

    Buyer who is not a consumer

    Is an individual or a legal person who buys or uses goods or services for a purpose of doing business with these goods or services. This buyer shall be governed by the relevant part of business conditions and by the Commercial Code.

  3. Information about the contract and business conditions

    By conclusion of a purchase contract the buyer confirms that s/he acquainted himself/herself with these business conditions and s/he agrees with them without reservation. The buyer is sufficiently made aware of these business conditions before making the order, and s/he has the opportunity to get familiar with them.
    These business conditions are displayed on the website of the internet shop www.avchannel.eu , and thus it is possible to archive and reproduce them for buyers.

  4. Order

    The order can be made in one of the following ways:
    4.1 By submitting the order form (shopping cart)
    4.2 By an e-mail order sent to the address shop@avchannel.eu
    4.3 Via telephone
    4.4 Via fax

    The order must contain the following information:

    • first name and surname of the customer, and his/her telephone number,
    • billing address (if it is a company including the company name, and the company and tax identification numbers),
    • delivery address (if it is different from the billing address),
    • chosen method of payment and delivery,
    • type, quantity and price of the goods ordered.

    By submitting your order you agree with the business conditions, payment terms and the Rules of Complaint.
    The order is binding. Cancellation of order is possible only after consultation with the seller, either by e-mail to info@avchannel.eu, or in writing to the address of the company. Cancellation of order is possible until its expedition. If the order is cancelled in this manner, the seller confirms it to the buyer by e-mail.
    The seller reserves the right to cancel the order in cases when goods are no longer produced or delivered, and also in case that the price given by the goods supplier has significantly changed. In the event that this happens, we will contact you immediately to agree on how to proceed.

  5. Price of goods

    Final prices including and excluding VAT are given for goods. For more info about VAT pls click here. These prices already include the statutory fees for electronic waste management.
    We reserve the right to change our prices at any time, but we commit ourselves to observe prices given at the time of your order.
    If for some reason we cannot observe the prices (the price rises) given in your order, you shall be immediately informed and asked to agree with increase of the price. If the buyer does not consent with the price increase, s/he has the right to withdraw from the purchase contract. In the event that the buyer has already paid any financial means to the seller, they are returned to him/her without undue delay.

  6. Payment terms

    The ordered goods can be paid in the following ways:
    By credit card – we accept VISA, VISA Electron, MasterCard a Maestro credit cards. You can find more information about the possibilities of credit card payment HERE.
    Cash on delivery – payment is in cash upon receipt of goods and invoice from the forwarding agent. Possible only for customers from the Czech and Slovak Republic.
    Bank transfer upon pro forma invoice – you make payment to our account based on the issued pro forma invoice . When your payment has been credited to the account, the goods are immediately dispatched. If the payment of the pro forma invoice is not made at maturity, your order is cancelled . An invoice is made after the payment, stating that the amount was paid in advance. Until full payment of the invoice, the goods are the property of the company Inteli Ltd. Please indicate the number of your paid order as the variable symbol.
    Bank details:
    Bank: Raiffeisenbank, a. s.
    Account name: Inteli spol. sr.o.
    Account number: 3900539005/5500
    IBAN: CZ6455000000003900539005
    SWIFT: RZBCCZPP

    Cash on collection - it is possible to pay for the goods upon personal collection at the address of the company: Světlogorská 2771/3, 39005 Tábor.

    MoneyBookers – for more info about this payment method please click  HERE.

    PayPal – for more info about this payment method please click   HERE

  7. Terms of delivery

    We will deliver the goods you selected to the address you provided in your order. More information about delivery method and pricing of shipping you can find out HERE.

    The buyer is obliged to inspect the goods delivered by the seller, and in case of defects must immediately after the takeover and without undue delay inform the seller. The buyer thus prevents later complications with a possible claim of a defect of the product, which arose during its transportation. By signing the consignment note the buyer confirms that the consignment was not damaged on the exterior at the time of delivery. External intactness of the shipment at the time of its receipt makes it probable that the object was not damaged during transportation.
    In case of an external damage of the consignment proceed according to the complaint of goods transportation  HERE.

  8. Withdrawal from the purchase contract

    If the contract was concluded by means of communication at a distance (in the internet shop), the consumer has the right according to § 53 section 7 of the Civil Code to withdraw from the contract within 14 days from the takeover of performance (goods delivery).
    If you choose to exercise this right, it is necessary to proceed as follows:

    1. Inform the seller of his/her intention to withdraw from the contract, preferably by e-mail or in writing to the address of the company, where you indicate:

      • your name, address, phone, e-mail
      • number of the invoice, or of the delivery note
      • account number, where should the refund for the goods be transferred.

      Withdrawal from the contract must be delivered no later than on the 14th day from the takeover of performance (goods delivery).
    2. Returned goods must be complete, including accessories and documents supplied (manual, warranty card, etc.), intact, without signs of wear, preferably in the original undamaged packaging. The control seal (control point) for products like projector lamps must be intact on product packaging, otherwise the goods may not be taken back.
    3. Please, send the goods to the address:
      Inteli spol. s r.o.
      AVchannel - RMA
      Světlogorská 2771/3
      390 05 Tábor
      Czech republic
      We strongly recommend to insure the shipment!
      Do not in any case send the goods cash on delivery!
    4. Upon receipt of returned goods, a credit note will be sent to you within 5 days at the latest, which you will return signed to our address. You will receive your money back within 30 days at the latest from withdrawal from the contract. The seller is entitled only to reimbursement of the actual costs associated with return of goods.
    5. Withdrawal from the contract. When the condition no. 2 is not met, your withdrawal is effective, but the seller is entitled to lower the reimbursed amount by the resulting reduction of the returned product value (goods is damaged, incomplete etc., costs for examination of its state)
    Excluding cases in which withdrawal from the contract is expressly agreed upon, the consumer cannot withdraw from contracts:
    1. for provision of services, if their implementation was started with his/her consent before expiry of the period of 14 days from the takeover of performance,
    2. for delivery of goods adjusted according to the wish of the customer or for him/her personally, as well as for goods subject to perish, wear and tear, or obsolescence.

  9. Rule of court and jurisdiction

    These conditions, including the Rules of Complaint, shall be governed by the rule of court of the Czech Republic. Both contracting parties agree with the exclusive jurisdiction of the courts in the Czech Republic. If it transpires that a part of these conditions is legally unenforceable, the validity and effectiveness of the rest of the conditions is not affected. All notifications must be made in writing and send to the legitimate representative of the other party to the address given on the invoice. Application of the Vienna Convention on International Sale of Goods is hereby excluded by both contracting parties.
    The relevant provisions of legal regulations establishing the rights of the consumer are not affected by these Conditions.

  10. Disputes and responsibility

    The seller assumes no responsibility for breaking the contract in case of force majeure, disruption, or partial or general strike of postal, transport or road services, flood, fire, or war.
    The seller does not assume any liability for indirect damages, operating losses, losses of profit, losses of opportunities, for damages or costs that could arise from purchase of any of the products on the website www.avchannel.eu
    Hyperlinks on the websites can lead to sites other than www.avchannel.eu. The seller assumes no responsibility if the content of these sites was in violation of applicable legal provisions and regulations.
    Liability of the seller is in any case limited to the financial amount of the order.

  11. Privacy policy

    Providing personal data is voluntary, the body has the right to access and the right to correct them including other legal rights to such data. Seller agrees to protect such personal data provided by the buyer. The data will be used only for the needs of sellers and will be handled in accordance with Act No. 101/2000 Coll. Privacy.
     
    To work with personal data we fulfill the Act No. 101/2000 Coll. the protection of personal data which significantly affected the rights and obligations of those to whom personal data belong, and those who work with them. To deliver your order directly to you or to communicate with you, we need to know certain details (name, address, telephone, e-mail). If you are a company and you require an invoice for goods purchased, then we should know more additional information (company name, identification number, tax identification number, account number). By providing any personal information via eshop, you express your understanding and unequivocal consent to the collection, use and transmission of personal data.
     
    This data is stored, so the next time you purchase you do not have to fill out the registration form again - just enter your user name and password. This data is considered strictly confidential and not given to any third party. Exceptions are only shipping companies, due delivery of the shipment they are informed about your address and telephone number. Your data will be at your request, corrected or removed from the database at any time.

  12. Responsibility

    We notify that the textual and visual information about goods and services on the website of this internet shop is taken from third parties and may contain factual or technical inaccuracies. It may also change at any time without prior notice. The provider is not liable to other entities for direct or indirect damages resulting from the use of information obtained through the internet shop. The provider is not in any way liable for loss of profit and costs incurred by operation, or by termination or interruption of activity.
    However, we do not retract from our obligation to duly inform consumers about characteristics of sold products and services.

  13. Copyright

    This site is both in part and in entirety a copyright work. Exclusive rights to all materials are the property of the provider. All rights reserved. No part of this website (texts, pictures, description of purchase, parameters, business conditions, nor other parts of the internet shop), unless stated otherwise, neither in whole, nor in part, can be copied or otherwise reproduced without explicit permission of the provider. The names and designations of products, services and companies can be registered trademarks of their respective owners.